Introduction
Estate Harbor ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our real estate consultancy services.
By using our services, you agree to the collection and use of information in accordance with this policy.
Information We Collect
We collect information that you provide directly to us when you:
- Submit an inquiry form for a property
- Contact us via phone, email, or our website
- Create an account or register for our services
- Subscribe to our newsletter or marketing communications
The information we may collect includes:
- Personal Information: Name, email address, phone number, residential address
- Property Preferences: Budget, preferred locations, property type, configuration requirements
- Financial Information: (Optional) Income details for loan eligibility assessment
RERA Compliance & Transparency
Estate Harbor is a RERA-certified real estate consultancy (RERA ID: A51700041606) operating in accordance with the Real Estate (Regulation and Development) Act, 2016. We maintain full transparency in all our dealings and ensure compliance with RERA guidelines regarding data handling and client communication.
As mandated by RERA, all properties we represent are from RERA-registered developers, and we provide accurate, verified information about each project.
Sharing with Partner Developers
Lead Generation Model: When you express interest in a property by submitting an inquiry form or requesting a callback, we share your contact information (name, phone number, email address) with the respective developer or builder of that property.
This data sharing is done specifically to:
- Connect you with authorized sales representatives
- Facilitate site visits and property viewings
- Provide you with accurate pricing and payment plans
- Assist in your property purchase journey
You explicitly consent to this data sharing when submitting an inquiry. We only share information with RERA-registered developers and reputable builders. We do not sell or share your data for unrelated marketing purposes.
Cookies and Tracking Technologies
We use cookies, analytics tools, and tracking technologies to understand how visitors interact with our website and improve user experience.
Technologies we use:
- Google Analytics: Tracks page views, session duration, traffic sources, and user behavior patterns
- Firebase Analytics: Monitors app performance and user engagement
- Firebase Authentication: Securely manages user accounts and authentication
- Essential Cookies: Required for core site functionality like login sessions and form submissions
- Marketing Cookies: (With consent) For retargeting and personalized advertising
You can control cookie preferences through your browser settings. Disabling certain cookies may limit website functionality.
How We Use Your Information
We use the collected information for the following purposes:
- To provide real estate consultancy and advisory services
- To connect you with property developers and facilitate your property search
- To communicate project updates, new launches, and relevant property listings
- To respond to your inquiries and provide customer support
- To improve our website, services, and user experience
- To comply with legal obligations and RERA requirements
- To send promotional offers and marketing communications (with your consent)
Data Security
We implement industry-standard security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encrypted data transmission (SSL/TLS)
- Secure Firebase database with access controls
- Regular security audits and updates
- Restricted employee access to personal data
However, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
Your Rights
Under applicable data protection laws, you have the right to:
- Access: Request a copy of the personal data we hold about you
- Correction: Request correction of inaccurate or incomplete data
- Deletion: Request deletion of your personal data (subject to legal obligations)
- Opt-Out: Unsubscribe from marketing communications at any time
- Data Portability: Request your data in a structured, machine-readable format
To exercise these rights, please contact us at contact@estateharbor.com.
Children's Privacy
Our services are not directed at anyone under the age of 18. We do not knowingly collect personally identifiable information from anyone under 18. If you are a parent or guardian and believe your child has provided us with personal data, please contact us immediately.
Links to Third-Party Websites
Our website may contain links to third-party websites, including developer websites, property portals, and partner services. We are not responsible for the privacy practices or content of these external sites.
We strongly advise you to review the Privacy Policy of every website you visit.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by:
- Updating the "Last Updated" date at the top of this page
- Sending an email notification (for significant changes)
- Displaying a prominent notice on our website
You are advised to review this Privacy Policy periodically. Continued use of our services after changes constitutes acceptance of the updated policy.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Estate Harbor
502, Vinita Apartment, Near Malhar Cinema, Navpada, Thane (W), Maharashtra, 400602
RERA ID: A51700041606
Email: contact@estateharbor.com
Phone: +91 9320330002 | +91 9321002002 | +91 9167979601